Ad constantly freezes game, have to restart losing earned gold bars

JDMom93

the Cooler Depot ad constantly freezes the game and I have to restart. I just won the episode race for 30 gold bars and a chance to watch two more ads to gain another 5 and 10 gold bars respectively. Cooler Depot ad popped up on the 10 gold bar option and froze the game (for about the 100th time). Had to restart and did not receive ANY of the 45 gold bars. And not the first time I lost earned gold bars thanks to this ad. I hate this ad. Please take it out of rotation.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting and I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.