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Lost all

TinaSimonsen
TinaSimonsen Posts: 1 Newbie
in Support

hello i Got a new phone and i tried to Connect with fb. But couldn’t. Tried all and now I still can connect and I lost all my over 15000 lvls. Can you help me

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Answers

  • kiara_wael
    kiara_wael Posts: 153,712 Candy Moderator

    Hi and Welcome to our Community

    Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

    noted . You can report it during working hours between Monday and Friday

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