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So annoying to loose this! I won’t play Candy Crush without being able to use PIP at the same time. When will it go back to normal / get fixed?!
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Thank you for trying the troubleshooting steps @Bexii🤗 Yes, you are right! The issue is bothering only Candy Crush Saga players!
But, we do not have an ETA on the fix yet! May be we will receive an update on Tuesday as all the Kingsters will be back tomorrow and start working on the issue🤞
Please bear with us till we get an update!
Thank you for your patience and understanding🍫🍫
Have tried all that, it’s definitely a CC issue as PIP works for all other apps I use just not CC.
Hello @Bexii🤗 A Warm Welcome to the King Community!
We have received few more complaints about this issue and our Community In-charge gave some steps for them to try⬇️
Sorry to hear you're having trouble with Picture in Picture mode. Sometimes an update can change the settings on your device so here are a few steps you can try to get it working again:
Try all those steps and see if it helps or not!
If it didn't work out, please post back and let me know🍫🍫
A screenshot won’t show the problem - it pauses the PIP every time you open CC.
Hi and Welcome to the King Community
Thank you for the feedback. Could you please take a screenshot ?
