I've changed PC and lost everything, even the running game

lupolasti

On my newly formatted machine I've lost all levels, all played time, even the game ID, and, over all, I cannot even play the game because after installing the game from the Microsoft store I get a request of "Update game" that send me to the store where there are no updates available.

What can I do for at least try again all the levels? At least for have the game running again!

Thanks in advance.

lupolasti

@PummyRaj and @kiara_wael any possible solution or any idea for make the game running again?

kiara_wael

Hi and Welcome to the King Community

The Gold Bars do sync across all platforms in all games, but the Boosters do not sync between devices.

and If you lose level progress Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.