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After the last update, I am unable to X out of Update screen to play the game. Kindle is up to date.
@QueenB @PummyRaj
Just in case you have forgotten
@PummyRaj @QueenB is already helping @joker2415 in the thread linked below
Yes, I have tried many times. There just isn't an X in the corner to exit out of the pop up like there used to be before the last update
I'm very sorry to say that you are right, your device is no longer compatible with the game seeing that it needs to have version 12.0 and up for the game to work.
Do you have any other device you can switch to? If you need help transferring your game progress, let us know and we'll be here š
Hi Joker 2415,
Can you share the message that you get to update your game app and also share the details of your Kindle so we can check if it's still compatible?
Thank you!
Hello again @joker2415šāāļø
Did you try to shut down your device and reopen the game and see you will be able to play the game without any issue?
Hello @joker2415š¤ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! Let me report to our Community In-charge and find out what you can do for this issue!
Thank you for your patience & understandingš«š«
I am having the same problem. No way to "x" out of screen that says update. Kindle is up to date.
Hello @frylock428šāāļø Thank you so much for providing more details along with the Screenshot!
I have reported it to our Community In-charge. I will get back to you once I have any information.
Thank you for your patience & understanding š
My iphone wont allow me to update to ios 12.0.0 which the new game needs
Hello @frylock428š¤ A Warm Welcome to the King Community!
Is it for the update of Candy Crush Saga game App or your iOS software?
Can you open App Store on your iPhone and check which version do you have on Candy Crush Saga? Can you also post a screenshot of that "update" pop-up (that has no X)?
If it is the iOS software update, it would help to contact Apple Support team! Whereas, for the game App update, our Community In-charge will be able to assist!
Please reply by typing below. And, to post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
Hello,
I was going to play CCS today, but when I open my app, it makes me update with no "X" button. Pressing update brings me to app store which says I need IOS 11 to update. IPhone updates says "iOS 10.3 3 Your software is up to date"
How can I get back into the game?
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On December 30th, I redeemed a Candy Mix Pack: 20 Gold Bars + Bonus Treats! It said I could redeem it 5 times for 20 Gold Bars + bonus snacks, but I only redeemed it the first time after the order was placed. I can't find where to redeem it for the next four times. Has anyone else bought the same item? How to redeem it?ā¦
Alguma dica para superar a fase 18.293 sem ajuda de mais jogadas
Hello - I had 60+ of the 200 allowed lives. Yesterday when I logged in and played my available lives was 0. What is going on?
Estoy cansado de ver anuncios y que al final me eche del juego, son ustedes unos tramposos
Hello. I used to be logged in on my phone but I must have gotten logged out. I recently picked the game back up so now I definitely don't want to lose progress. Every time I try to log in it says iām ānot onlineā Iāve tried every way and all the google solutions end by saying reinstall the app but iām scared to lose myā¦
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
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