Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
After the last update, I am unable to X out of Update screen to play the game. Kindle is up to date.
@QueenB @PummyRaj
Just in case you have forgotten
@PummyRaj @QueenB is already helping @joker2415 in the thread linked below
Yes, I have tried many times. There just isn't an X in the corner to exit out of the pop up like there used to be before the last update
I'm very sorry to say that you are right, your device is no longer compatible with the game seeing that it needs to have version 12.0 and up for the game to work.
Do you have any other device you can switch to? If you need help transferring your game progress, let us know and we'll be here š
Hi Joker 2415,
Can you share the message that you get to update your game app and also share the details of your Kindle so we can check if it's still compatible?
Thank you!
Hello again @joker2415šāāļø
Did you try to shut down your device and reopen the game and see you will be able to play the game without any issue?
Hello @joker2415š¤ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! Let me report to our Community In-charge and find out what you can do for this issue!
Thank you for your patience & understandingš«š«
I am having the same problem. No way to "x" out of screen that says update. Kindle is up to date.
Hello @frylock428šāāļø Thank you so much for providing more details along with the Screenshot!
I have reported it to our Community In-charge. I will get back to you once I have any information.
Thank you for your patience & understanding š
My iphone wont allow me to update to ios 12.0.0 which the new game needs
Hello @frylock428š¤ A Warm Welcome to the King Community!
Is it for the update of Candy Crush Saga game App or your iOS software?
Can you open App Store on your iPhone and check which version do you have on Candy Crush Saga? Can you also post a screenshot of that "update" pop-up (that has no X)?
If it is the iOS software update, it would help to contact Apple Support team! Whereas, for the game App update, our Community In-charge will be able to assist!
Please reply by typing below. And, to post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
Hello,
I was going to play CCS today, but when I open my app, it makes me update with no "X" button. Pressing update brings me to app store which says I need IOS 11 to update. IPhone updates says "iOS 10.3 3 Your software is up to date"
How can I get back into the game?
New here? Sign in or create an account to join the fun.
Level 18561 is impossible without boosters and gold bars. Not enough licorice falls to unlock the block. Very disappointing.
There was an error rendering this rich post.
I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a raceā¦
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixingā¦ altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bugā¦ WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
![IMG_0011[1].PNG](https://us.v-cdn.net/6030983/uploads/EDRX07H5XSNP/img-0011-5b1-5d-png.png)
![IMG_0013[1].PNG](https://us.v-cdn.net/6030983/uploads/7F5UUM0L25YH/img-0013-5b1-5d-png.png)
![IMG_0014[1].PNG](https://us.v-cdn.net/6030983/uploads/2AE4FP9NBPTZ/img-0014-5b1-5d-png.png)
