⛔ Error Connecting to App Store - Under investigation!

Alienscar · July 2

Hello @Cinder915 the app store freezing is an issue that is affecting a lot of people at the moment. You can read about the issue by clicking on the green view post button below

Please do not uninstall your app.

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

kiara_wael · July 2

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime please check this for more info

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Contact Support: Follow the steps mentioned above.

garycorson · July 2

Ganes can not be completed. This is new problem for past two days. iPad can connect, router is working & games are not .

kiara_wael · July 2

Hi and Welcome to the King Community

Thank you for the feedback , This issues gas been reported to the game team , In the meantime

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Contact Support: Follow the steps mentioned above.

ammoniteowl · July 2

Keep on playing? Frozen on contacting app store. I have tried rebooting

Grandmacat1959 · July 2

thank you for all the suggestions. Nothing has worked. I’m getting the msg. Can’t connect to App Store. Because of this I still cannot access my gold bars.