⛔ Error Connecting to App Store - Under investigation!

Alienscar

Hello @Cinder915 the app store freezing is an issue that is affecting a lot of people at the moment. You can read about the issue by clicking on the green view post button below

Please do not uninstall your app.

⛔ Error Connecting to App Store - Under investigation!

Keelan

Jul 1, 2024

I can’t connect my game to App Store

---

View Post

kiara_wael

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime please check this for more info

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Contact Support: Follow the steps mentioned above.

garycorson

Ganes can not be completed. This is new problem for past two days. iPad can connect, router is working & games are not .

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback , This issues gas been reported to the game team , In the meantime

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Contact Support: Follow the steps mentioned above.

ammoniteowl

Keep on playing? Frozen on contacting app store. I have tried rebooting

Grandmacat1959

thank you for all the suggestions. Nothing has worked. I’m getting the msg. Can’t connect to App Store. Because of this I still cannot access my gold bars.

kiara_wael

Hi and Welcome to the King Community

Please check this page for more info

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

QueenB

https://community.king.com/en/candy-crush-saga/discussion/457944/butikken-gull

Hello and welcome to our Community 🤗

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.

Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊

Thanks for understanding and have a wonderful day 🌟

lhager68

keep getting the continuous spinning….. no chance to purchase more moves using gold bars or even BUYING more bars. Big miss!

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback , Please check this page for more Info

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation