App Store Connection issue

Mircee

hi community.

After attempting a level and being asked if I want to keep playing - ie option to buy or watch ads for additional moves - I’m unable to connect to the App Store… I’m just getting the wheel of death :-(

It’s super frustrating! Anyone here able to help 🙏🏻

PrettyBubbles

https://community.king.com/en/blog/discussion/457946/app-store-connection-issue

Hi my friend sorry to hear you are having this issue

Please make sure you check for any pending updates have a good Internet connection and at least 2gig of free memory

Also please try closing your game and leaving your device off for a moment or two let's see if this resets it for you

If not please come back with the device and platform you use and what game are you playing 💓

Alienscar

Hello @Mircee the issue you are having with your app store is affecting a lot of people at the moment. The issue is being investigated by King as you can read about in the discussion linked below.

Please do not uninstall your app whilst waiting for a fix.

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

Lufuno_gundo

Hi fam

I also have the same issues with app store. I would like one to help us with this issue but on the mean time I will also try what's said…thank you

Diamond_Lim

Hello there and Welcome to Sweet King Community! 👋😊

Error Connecting to App Store is still under investigation right now! 👇

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

They apologize for any inconvenience this may cause and appreciate your patience and understanding. Theu will keep you updated with any progress and let you know once the issue has been fixed. 😊

Thank you for your support! 🤗

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If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

Have a nice and safety day! ❤️😊




PrettyBubbles

Hi I will move this thread over to CCsaga 💓