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The bomb glitch - level 2823 caught in the act: NOT HAPPY!
christinewupp
Posts: 8,368 Legend
in Discussions
For anyone who hasn't read the other posts over in Support: There is a glitch in the latest update that cause players to both "pass" the level but also to fail if a bomb goes off of your winning move. Yes, it's true! We pass and we fail both at the same time! Here is my board just before I make what I calculated should be the winning move:
So I passed by matching those three orange candies and I had Tiffi jumping up and down congratulating me on passing the level, and next thing I see this screen
I pressed the X and got this:
This is ridiculous and unfair. For now I have not passed this level and I am not sure it can be passed without paying up. I am playing the Candy Cup and need to pass the episode as well, so obviously I will pay, but this is an error that needs to be fixed ASAP please.
Comments
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It's a good thing I decided to take a break from new levels till Candy Cup is over!
The game feels unplayable at the moment. On both mobile and Win app, there's a new glitch that either freezes the screen when opening a new level (forcing me to close/reopen game) and another glitch that when previewing a level, it'll show all the boosters as having padlocks over them, indicating that (as I correctly guessed), if you open those levels, they'll cause the game to freeze.
Funny how these glitches all started around the same time in recent weeks.
Edit: Caught a shot of another mobile glitch. This is what happens when opening a level. The game music plays in the background as normal, but on display isโฆ
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Okay, so I have done it once more to prove my point and catch this glitch in the act!
This level is obviously designed to be passable on the move when the bombs go off, for I get a very similar chance here:
Again the orange match will pass me the level. Or will it?
Yes it will!
Yes, wonderful, it willโฆ..
Oh NO!
If it wasn't me and I know it's a glitch, I would have some pretty bad words to say about thisโฆ..
Yeah, "tap to skip", that would be nice if that was possibleโฆ
I'm not cheating in this game, @QueenB , but it would be nice if in return the game would also not cheat me. Or is that asking too much? I'll keep my gold that I am saving up for next year's All Stars and try if I can pass this using boosters on my next try. ๐คฌ๐ก๐คฌ
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@Deryck is right, the game becomes unplayable. They are probably rewriting parts of their code and breaking a lot of things in the process. And it's the game's basic mechanics that are being broken, much worse than the glitched eventsโฆ
I regret not testing it better and not remembering the pending update, we would have been aware earlier ๐ -
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Hi Christine,
Thanks for pointing out the issue with level 2823 and for explaining it so well ๐
Sorry about the trouble with those exploding candy bombs! I've shared your feedback with our level designers, and I included your cool idea.
Appreciate the patience while we work on this ๐
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Thanks for checking this out @QueenB. I'm playing on my iPad with a King email account. Is that what "app version" means? If not I'm not sure how to find out. I updated the app a few days ago and there are no new updates.
It's not just this level as there was another comment about it
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Thanks for getting back to me and there is no need for the app version as we have found the issue ๐ซก
The fix will be out on game app version 1.282 which will be soon and to make sure you have this version on your ipad, open the app store, search for the game and it will let you know if it needs updating and you should find the version there if you scroll down and look for What's New.
Thank you again for reporting this so we can make the necessary changes and I will also flag level 2511 ๐
