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Game hangs at "Keep Playing" "Contacting App Store".
How to I get past "Contacting app store" as It will not proceed to allow use of gold bars or contact app store?
I have had this issue now for over 3 weeks. Despite responding to community threads and asking questions there has been no updates.
Appreciate it is being worked on in the background but would be nice to get the occasional update.
I have experienced this as well @Nana6Claire this weekend. What is really strange, @PummyRaj , is that I do have a connection to the app store to make purchases but at the same time when I reach the end of a level and fail, this screen pops up.
So this seems to be a glitch that only affects the play on function at the end of a level and is different from the usual "can't connect to app store" problem when it affects all transactions that require using the app store. It is very odd. My game also hangs up on this page repeatedly. Something needs fixing:
If I can't play the game, count me out on being sweet here in the community. I hope King will fix these issues today or tomorrow.
Hello @Nana6Claire🙋♀️
Yes! The King team is working on the issue!
But, I understand your frustration! I will inform our Community In-charge and either she or I will provide an update at least weekly🙏
Could someone working to correct this issue please provide a daily update on progress? If not daily, every other day, weekly, monthly, yearly? At lease we would know when to check back……
Hello again @Nana6Claire🙋♀️
Unfortunately, until the Candy game Studio fixes the issue on their side, you will not be able to get past this glitch😕
Please keep checking this main thread for updates on the issue —> Error connecting to Store.
Hello @Nana6Claire 🤗 Hearty Welcome to the King Community!
Connection error to the Candy Store is an issue that some players are experiencing from past few weeks. I am wondering may be you are also experiencing the same issue!
Please do not delete your game App, as it does not resolve the issue.
Please wait till the issue to be fixed which can be soon and keep an eye on our main thread where the updates will be posted about this issue —> Error connecting to Store.
Thank you for your patience & understanding!
If you have any questions, please type below🍫🍫
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Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
