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Game hangs at "Keep Playing" "Contacting App Store".
How to I get past "Contacting app store" as It will not proceed to allow use of gold bars or contact app store?
I have had this issue now for over 3 weeks. Despite responding to community threads and asking questions there has been no updates.
Appreciate it is being worked on in the background but would be nice to get the occasional update.
I have experienced this as well @Nana6Claire this weekend. What is really strange, @PummyRaj , is that I do have a connection to the app store to make purchases but at the same time when I reach the end of a level and fail, this screen pops up.
So this seems to be a glitch that only affects the play on function at the end of a level and is different from the usual "can't connect to app store" problem when it affects all transactions that require using the app store. It is very odd. My game also hangs up on this page repeatedly. Something needs fixing:
If I can't play the game, count me out on being sweet here in the community. I hope King will fix these issues today or tomorrow.
Hello @Nana6Claire🙋♀️
Yes! The King team is working on the issue!
But, I understand your frustration! I will inform our Community In-charge and either she or I will provide an update at least weekly🙏
Could someone working to correct this issue please provide a daily update on progress? If not daily, every other day, weekly, monthly, yearly? At lease we would know when to check back……
Hello again @Nana6Claire🙋♀️
Unfortunately, until the Candy game Studio fixes the issue on their side, you will not be able to get past this glitch😕
Please keep checking this main thread for updates on the issue —> Error connecting to Store.
Hello @Nana6Claire 🤗 Hearty Welcome to the King Community!
Connection error to the Candy Store is an issue that some players are experiencing from past few weeks. I am wondering may be you are also experiencing the same issue!
Please do not delete your game App, as it does not resolve the issue.
Please wait till the issue to be fixed which can be soon and keep an eye on our main thread where the updates will be posted about this issue —> Error connecting to Store.
Thank you for your patience & understanding!
If you have any questions, please type below🍫🍫
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
