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The chocolate is not clearing/disappearing when I have cleared the chocolate. Making it impossible to pass the level. Started noticing problemson level today.
Hi everyone!
We've received your reports about chocolate squares not clearing correctly, especially on levels with dark chocolate. We're currently looking into this issue and working on a solution.
Thank you for your patience and understanding while we resolve this glitch 🙏
I liked it! For me it was easier to clear the chocolate.🥳
Hi and Welcome to the King Community
Thank you for reporting , Could you please take a screenshot ?
chocolate will not disappear after being hit and you and blocked from get jellies below. I keep destroying the level but have jellies I can not reach under that glitching chocolate. What do I do
I did get it shown that I was getting the new Event's tab layout, but I haven't got it yet. I finished my levels on Sunday @Kerrie so can't say if that will happen when the new levels come out today. But I did have a go with the Star Tournament and yes it happened a lot while I was playing that 🙄
Hi @Kerrie no I haven't seen that glitch yet, but I am not playing any new levels at the moment.
Updating @Kerrie ? I am still waiting for an update. My game on iOS is so glitched it's not true. It hangs up all the time, often in the midst of a level. But there is no update available in my app store for Candy Crush Saga, the latest was 21st July. That chocolate glitch I haven't had. But lots of pretty stills of my levels hanging up.
It's a good thing I haven't had any CandyRoyale showing up or I would have been furious of all these level stopping in the midst of a winning cascade.
Do you have the new events tab layout? I got the same thing after updating. I was able to use the color on top for combinations. Have you seen this @Alienscar @Carol-38 @christinewupp @Deryck
I can't beat this level because the chocolate won't go away...it keeps it there with a candy on top!
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please get this fixed. It’s on multiple levels.
I have the sane problem, really irritating as I think I have chocolate left to destroy but I actually don't so my chocolate 'level' to destroy is false - can't get past level
Hi everyone,
Just wanted to let you all know that this issue is still under investigation and we're prioritizing a resolution.
This has been a tricky one, but our developers are testing several solutions to ensure that future updates resolve this without causing other gameplay issues.
Thank you for your patience while we keep working on this 🙏
when will this be resolved and this issue is still persisting
Hello @PummyRaj
I had the issue with the chocolate not clearing just this morning. Level 16389.
Same happens to me
this is still happening & I can’t pass level 9778!
Bahut achcha
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
Good day, I can’t seem to find a place to redeem gifts card from Microsoft Rewards
fdaeendbnds
តោះជួយចែករំលែក
I can complete everything the level requires, but I can't advance because the 4th dragon simply doesn't appear for me to capture. I've been in this situation 10 times already. I believe my level 10054 has some kind of bug. Has anyone else experienced this?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…