Chocolate squares not clearing - ❗(Edited by CM:Fixed)

yvonneg72 · July 31

Screenshot_20240731_123700_Candy Crush Saga.jpg

The chocolate is not clearing/disappearing when I have cleared the chocolate. Making it impossible to pass the level. Started noticing problemson level today.

QueenB · August 1

Hi everyone!

We've received your reports about chocolate squares not clearing correctly, especially on levels with dark chocolate. We're currently looking into this issue and working on a solution.

Thank you for your patience and understanding while we resolve this glitch 🙏

klowe1102 · July 31

I can't beat this level because the chocolate won't go away...it keeps it there with a candy on top!

Screenshot_20240730_212333_Candy Crush Saga.jpg

Kerrie · July 31

https://community.king.com/en/candy-crush-saga/discussion/462951/anyone-have-this-happen

Do you have the new events tab layout? I got the same thing after updating. I was able to use the color on top for combinations. Have you seen this @Alienscar @Carol-38 @christinewupp @Deryck

christinewupp · July 31

https://community.king.com/en/candy-crush-saga/discussion/comment/3128615#Comment_3128615

Updating @Kerrie ? I am still waiting for an update. My game on iOS is so glitched it's not true. It hangs up all the time, often in the midst of a level. But there is no update available in my app store for Candy Crush Saga, the latest was 21st July. That chocolate glitch I haven't had. But lots of pretty stills of my levels hanging up.

It's a good thing I haven't had any CandyRoyale showing up or I would have been furious of all these level stopping in the midst of a winning cascade.

Alienscar · July 31

Hi @Kerrie no I haven't seen that glitch yet, but I am not playing any new levels at the moment.

Carol-38 · July 31

https://community.king.com/en/candy-crush-saga/discussion/comment/3128615#Comment_3128615

I did get it shown that I was getting the new Event's tab layout, but I haven't got it yet. I finished my levels on Sunday @Kerrie so can't say if that will happen when the new levels come out today. But I did have a go with the Star Tournament and yes it happened a lot while I was playing that 🙄

klorraine44 · July 31

chocolate will not disappear after being hit and you and blocked from get jellies below. I keep destroying the level but have jellies I can not reach under that glitching chocolate. What do I do