lost progress

Carol_Phillips-2

why have i lost all my progress for the second time on my pc and been sent back to the beggining again ,please can i have my progress back i should be on 5949

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

https://soporto.king.com/support

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/463348/lost-progress

Hello Carol 🤗 Welcome back to the King Community!

I have noticed that you have reported this issue last month too!

Which device are you using? Can you show me a screenshot of your game map?

When you are contacting the King Player Support team for assistance, please ask them why it is occurring repeatedly!