Welcome to the Candy Crush Saga Community
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Hello @jo797🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which device are you using?
Can you please post a screenshot of the level - after you click on Play and open the game board?
To reply back, please type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫