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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am using iPhone 15 pro max and I have the same problem of connecting with Facebook, tell me please how you solved it
Thank you for replying back, Omar🤗
I would suggest you to try all these troubleshooting steps (one after another) and see if it resolves the issue⬇️
If the issue persists, please contact King Player Support team and seek further assistance. Here’s how:
I hope this helps! Please let me know if you have any other questions🍫🍫
Oh, no!! I am very sorry to hear that, Omar!
If you have any purchased boosters in those lost boosters, you can contact King Player Support team. But, if those were earned from features like Booster wheel, etc., King will not reimburse🙃
Hope the trick to play a level worked and your friends' list is back!
Thank you for joining our Community and Keep crushing while having lots of fun 🍫🍫
Unfortunately I reinstalled it before 🙃, but gold bars is fine, l will try to replay a level as you said and comeback to you with feedback
Many thanks to you for your help 😍
I am very glad to hear that you were able to connect to the game now, Omar😍
With regards to your Friends list —> please replay a level and win it — come back to the Map screen and open the Friends list — you should find all your friends intact now👍️
What about your Gold Bars? Are those intact?
With regards to lives & boosters —> By any chance, did you reinstall the game at one point? If so, that would be the reason for you to lose these items🙃
I tried the steps and I succeeded to connect through Facebook account finally, but friends and scores and gifts the only thing that disappeared, but my progress is still exist
Thanks a bunch, Omar🤗
And that will be perfect as I have to log out now to sleep!
Thank you & have a great day ahead🍫🍫
Sure I will do that after I will try , but not now because I am going to work, but after that when I go home I will follow the steps and give you the feedback here.
Yes! You are right, Omar!
I have been noticing that all these complaints are from iOS devices only! But, all the players I gave his steps to, did not come back to let me know if the steps worked or not!!
Will you be able to let me know if these steps worked or not? If they didn't, can you update me after the Player Support team resolves the issue?
This will help me to assist other players🙏
Many thanks to you, l already tried most of these steps , I will try the others, but I want to tell you that this problem happened only with iPhone, I still have android phone and no problem with Facebook connection, and my progress still exist active in my Facebook app .
So it seems the problem only with iPhone or iOS in general
Hi Omar🙋♀️
Since the issue you are experiencing is with "Connection error", let's continue our discussion in your other question —> HERE (click on the Green letters to open it).
I will be closing this thread now to avoid confusions.
Thank you for understanding & have a great rest of the day🍫🍫
No I have the connection erro, this message:-
Wrong email and password combination
Can you please tell me what is happening when you try to sync both accounts? Do you see an error message? If so, can you post a screenshot of that error message?
To post the screenshot, tap on 2nd icon located in the bottom left corner of comment box🍫🍫
Hi again @Omar93🤗
I remember your other question about creating/syncing with King account
Are you getting the "Connection error" message OR is Facebook asking you to log-in every time you open the game?
Can you please provide as many details as you can please?
I have one already but I can't link it with Facebook account to retrieve my progress
Hello @Omar93🤗 A Warm Welcome to the King Community!
The King.com does not exist anymore for "syncing" purposes! King made it possible it sync the accounts on our mobile device itself!
Do you already have a King account or need to create one?
Should be via PC ?
Because I tried on mobile and I didn't find settings in the website to follow the steps above
How to link Facebook with king account ?
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Comprei no jogo e não chegou a compra
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Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
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