Bronze chocolate box frozen… any fix??

mimia419

When ever I open candy crush on my iPad, the bronze chocolate box is frozen on the screen, there’s no way of closing it or getting anywhere past it. I’ve close out the app and shut down the iPad. No luck. Any other suggestions without deleting the app?

LindaHS76

https://community.king.com/en/candy-crush-saga/discussion/464675/bronze-chocolate-box-frozen-any-fix

The chocolate just seems frosen because you still see it , but is just the picture remaining. Do the color over is what you must move something. It was like that for me .

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Please check this page also for ore info

https://community.king.com/en/candy-crush-saga/discussion/463067/chocolate-squares-not-clearing-edited-by-cm-reported-to-the-studio

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/464675/bronze-chocolate-box-frozen-any-fix

Hello @mimia419 🤗 A Warm Welcome to the King Community!

If closing the App and rebooting your device is not doing the trick, I don’t think there is anything else you can do to get rid of that Chocolate Box!

Chocolate box is causing various glitches which are affecting multiple players. The Candy Crush team is aware about the issue and they are investigating it! Please check the recent update by our Community In-charge (please click on the date ⬇️ to open entire discussion about the glitch and take a look at other complaints).

https://community.king.com/en/candy-crush-saga/discussion/comment/3137297#Comment_3137297

And, definitely yes! I would strongly support you about not reinstalling the game! Some players have done it before, only to find out the that the glitch is back!! Did you try “off loading” the App and see if it helps?

If you need to reply or have further questions, please type below 🍫🍫

Molly_Osborne

Mine has been frozen since July.