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I was helping someone with level 290 and on the 3rd attempt only the bottom half of the screen was displayed. Can this be passed on to the tech people?
Happy to help. Thanks heaps Christine!
Thanks, that will be quite helpful to know though. Then it seems to be an issue that relates to the "Help a friend" feature.
I've just sent you some lives to replace the loss, hope you got them.
Just tried 3 more attempts using my own lives and no issues. I can't replicate the situation though as it was a help request and not a normal level attempt.
I'd chew up my lives though testing it. Happy to do so though if that's waht's needed.
Hello @Donno69 I think what PummyRaj was hoping you might do is scroll back to level 290 and try replaying it to see if you get that half a screen again. According to my friends list you should not have too far to scroll back? So maybe you could give that a go, thanks.
It's through the download on my laptop, not facebook. Apologies it's not through chrome but through the downloaded app.If I scroll back to it then it will no doubt be fine as I would have played is a bunch of times when I was at that level. It seems to have been and issue with the 'Help' function on this screen where it gives you 3 free attempts to help a friend. I can't remember which friend it was. It wasn't any of these ones.
Thank you for replying back @Donno69š
I was asking if you could replay the level - not to help your friend, but just to check the level!
You are logged into the game through Facebook, right?
It won't let me try again. It was one of the attempts where someone on my friends list requested help so we only get 3 attempts. I had to quit the attempt then the request disappears. I'm on a laptop on google chrome. Not on Facebook.
Hello @Donno69š¤ A Warm Welcome back to the King Community!
Did you try to replay the level after 3rd attempt? Are you playing the game on Facebook? If so, which browser are you using?
Let me check in my game and see if I too have the same glitch!
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Hola por que no hacen mÔs divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection š
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦