Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Connection

Bonjour je ne peux plus me connecter à mon compte ( on me dit''hors ligne'') et je n'ai plus accés aux boosters. De plus on me demande de me coonecter à apple Store. J'ai téléchargé un autre compte candy crush saga qui fonctionne bien mais on m'a remis au niveau 1 !!! C'est compliqué je ne comprends pas... Merci pour votre réponse

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https://community.king.com/en/candy-crush-saga/discussion/466626/connection

Hello @reibre🤗 A Warm Welcome to the King Community!

Are you logged into the game through Facebook or King (email) account? I am not sure why you are being asked to connect to Apple Store🤔

When you try to log into your original game account, do you see an error message? If so, can you please show me a screenshot of it?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

Try with disconnecting and reconnecting your King or Facebook account in the game than play level. If the correct levels still do not show up. Please email Player Support so they can restore the levels manually on your account. You can also email them from here and tell your Game ID there.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

Try with disconnecting and reconnecting your King or Facebook account in the game than play level. If the correct levels still do not show up. Please email Player Support so they can restore the levels manually on your account. You can also email them from here and tell your Game ID there.

https://community.king.com/en/candy-crush-saga/discussion/466626/connection

Hello @reibre🤗 A Warm Welcome to the King Community!

Are you logged into the game through Facebook or King (email) account? I am not sure why you are being asked to connect to Apple Store🤔

When you try to log into your original game account, do you see an error message? If so, can you please show me a screenshot of it?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

I am going to lose my daily login in
Because for some reason today is not here yet. Currently my local time is 6:36 pm and I usually log in between 7 and 8 pm local time.
Episode Race Bug- PLEASE FIX THIS NOW!
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
The King.com's literally KILLING me!!! 😡😡😡
1st, look how TERRIBLY MISERABLE my map is. My gold of 1500 within like few weeks, just thrown away uselessly cuz of "every single" SUDDENLY APPEARING EXTREME TERRIBLY HARD levels as "real real" HELL, literary deleating 10 ~ 600 gold in 1 GAME, & now hearts too 💔💔💔💔💔. So as U can see my 1500 of gold dropped to 1 within FEW…
Level 9292 is not working
I have been on level 9292 for 3 weeks now!!! Why is it not giving me a chance to win without buying lives???? I play this game every day and I am no longer having any fun. Please help.
Level 10611 hás a bug
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…