Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
It's totally unfair that you are not prov providing free moves nor your providing moves by spending Gold bars this is totally ridiculous that even I have good connectivity of Internet and even though you are showing just loading and loading I am thinking now I should uninstall this game I have reached about 3000 stages but after reaching this much level you are not providing a single free moves
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info
Here