Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
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Answers
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Hello @JuniorMelo85🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Are you playing Candy Crush Saga? If so, which device are you using?Can you please provide more details as to why your rewards are locked? What is happening when you try to collect the rewards?
Please reply by typing below🍫🍫 -
Hi and Welcome to the King Community
Thank you for reporting.in the meantime please check
- Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
- Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.
- Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.
- Restart Your Device: A simple restart can sometimes fix connectivity issues
and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
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Olá. Jogo de um POCO X3 Pro. Minha conexão está excelente. Já reiniciei, já atualizei, e nada.
Fui avançando de fase, e fui ganhando barras de ouro. Quando em uma partida tentei comprar, sequer aceitou. O botão não funciona. Também não está sendo possível fazer compras, pois os botões estão bloqueados.
