Candy Crush Saga

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Minhas Recompensas estão bloqueadas

O que devo fazer para coletar minhas recompensas? Elas estão acumulando e não estou podendo usá-las por conta do sistema.

To ask your Question:

Accepted answers

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JuniorMelo85

Minha conta está vinculada ao Facebook: Junior Melo

JuniorMelo85

Olá. Jogo de um POCO X3 Pro. Minha conexão está excelente. Já reiniciei, já atualizei, e nada.

Fui avançando de fase, e fui ganhando barras de ouro. Quando em uma partida tentei comprar, sequer aceitou. O botão não funciona. Também não está sendo possível fazer compras, pois os botões estão bloqueados.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting.in the meantime please check

Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.
Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.
Restart Your Device: A simple restart can sometimes fix connectivity issues

and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/467668/minhas-recompensas-estao-bloqueadas

Hello @JuniorMelo85🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing in your game!

Are you playing Candy Crush Saga? If so, which device are you using?

Can you please provide more details as to why your rewards are locked? What is happening when you try to collect the rewards?

Please reply by typing below🍫🍫

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/467668/minhas-recompensas-estao-bloqueadas

Hello @JuniorMelo85🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing in your game!

Are you playing Candy Crush Saga? If so, which device are you using?

Can you please provide more details as to why your rewards are locked? What is happening when you try to collect the rewards?

Please reply by typing below🍫🍫

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting.in the meantime please check

Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.
Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.
Restart Your Device: A simple restart can sometimes fix connectivity issues

and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

JuniorMelo85

Olá. Jogo de um POCO X3 Pro. Minha conexão está excelente. Já reiniciei, já atualizei, e nada.

JuniorMelo85

Minha conta está vinculada ao Facebook: Junior Melo

Welcome! 👋

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