Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Estou no nivel pesadelo. E para passar bou precisar comprar ouro. Porem ja tem 2 dias esta dando problema de conexao.
Sign in or register to leave a comment and join the conversation.
Hello @robertapessoa85🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Do you see an error message while trying to make your purchase? If so, can you show me a screenshot of what you see?
And yes, I agree that it might not be your Wi-Fi! Being here in this Community needs strong internet connection! It doesn't look like you are experiencing any issue being here!
Estou navegando pelo wi fi. E ja fiz acesso por tres provedores diferentes. Todos os outros servicos funcionam normalmente!
Hello @robertapessoa85 please get in touch with your internet provider to make sure your internet is stable and have enough speed to update the game. I believe the problem is with your internet stability and you should check with them first. Thanks
Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated , in the meantime Please check this step
Check Internet Connection
Restart the Game
Update the Game
Contact Support: Follow the steps mentioned above
Contact Support
Please check this page for more info Here