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when watching 30 sec ads on iPad the ad freezes. I can continue by closing the ad. Watching ads for treats on iPhone works ok. I’ve updated the iPad and iPhone iOS and the app but it’s still happening.
Happens all the time. It always seems to happen when I’m watching ads for 4 extra moves and one spaceship. Always freezes at the space ship. When I’ve won the episode race and they offer watching additional ads for gold bars, it always locks up on the last ad where I can get an additional 20 bars. I’m beginning to think it’s intentional.
Hi @King3107
This Community Forum is here for the players to report the issues and post complaints!
Can you please stop suggesting the players to report to the Support?
Hello @gonediving01🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Since past week, many players are experiencing issues with the Ads regardless of the device they are using!
In your game, is it the same Ad that is freezing all the time or is it every Ad that freezes your game? When did the issue start? Can you please check which version of the App do you have right now?
Please reply by typing below🍫🍫
Hello @gonediving01 Welcome to King Community. Sorry to hear about it. May i know for how long you are facing this issues? If its happening for a week then report it to Help Center to get a better assistant. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
