Having issue with Facebook connection

AslizaHamid

Hi everyone. Recently, I bought an Iphone 15 so I want to login my candy crush to my new iphone. However, I cant due to error "Wrong email and password combination". Here are some step that i have done to try to eliminate the problem;

1. Reinstall candy crush

2. Uninstall, log out facebook (both safar and fb app), reinstall candy crush and log in.
3. Repeating step 2 but with different account (didnt able to login as well)

Fyi, I have update my iphone to the latest IOS version, candy crush app and facebook to latest version. So, Do anybody have some insight on how to tackle this issue? I dont want not to be able to play my 10k level candy crush on my new iphone :(

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468780/having-issue-with-facebook-connection

Hello @AslizaHamid 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the log-in issue you are experiencing on your Apple device! This is a common complaint we have been receiving from iOS device users!!

I will get back to you in a bit with a detailed answer and see what else you can do resolve the issue.

Please bear with me 🙏🏼

AslizaHamid

Alright, I’ll be waiting

trishmac4

4 days now not connecting to Facebook.(A known fault recently) Come on King. How hard can it be?

trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3158478#Comment_3158478

You'll be waiting a while I think. . 4 days now on android. Still no fix 👀

burcinerdal

My god. everyone has the same problem. Everyone is so addicted to this game. And while this is what developers want most, the problems are not being solved. Interesting really

trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3165118#Comment_3165118

It is strange. 9 days here now. Can play offline, so can't use, purchase progress or participate in events . King ignore all messages and emails. I'm done finally.. Can't be bothered with this anymore