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Hello @lorrainecmpbll🤗 A Warm Welcome to the King Community!
I am so sorry to know about the issue you have experienced in your game!
Thanks to your screenshot, I have noticed that there are bombs in your level! Many players are experiencing glitch with bomb levels! I am assuming that one of the bomb might have exploded in your game which caused the pop-up to appear!
Unfortunately, you have no choice but have to replay the level😕
Candy team is aware about the glitch with Bomb levels! When the Community In-charge team comes back after the weekend, I will report about it.
If you have any questions, please type below🍫🍫
Hello @lorrainecmpbll I am afraid this is not even a glitch, it is how the game plays now: If a bomb explodes on your "winning" move then it does in fact now count as a fail for that level. You will have to retry and be careful to not let any bomb run down to zero. So if you manage to clear the last jelly while a bomb has a number "1" on it, you will fail, because that bomb will explode at the same time as you get the last jelly.
We discussed this here: