Welcome to the Candy Crush Saga Community
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Hello @quinner Welcome to King Community. Sorry to hear about your issues and thanks for letting us know about it. It would be great if you can get in touch with King Game Support team directluly to look into it. As they have access for this kind of issues. So please contact with them. Thanks
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.