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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
I’m still missing my bars
Best Answers
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Hello @Dennytwo59🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are missing the Gold Bars from your game!
Did you make a purchase and did not receive the items? OR you won those gold bars in a race or event and did not receive the reward?When did this happen? Can you please provide more details?
Please reply by typing below🍫🍫
Answers
-
Hello @Dennytwo59🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are missing the Gold Bars from your game!
Did you make a purchase and did not receive the items? OR you won those gold bars in a race or event and did not receive the reward?When did this happen? Can you please provide more details?
Please reply by typing below🍫🍫 -
I am so sorry to know that @Dennytwo59😕
Which device are you using to play the game? Since it has been 4 days since you bought the items, I would suggest you to request for the refund.
Below are the suggestions to follow depending on the device you are using⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
🍏 Apple device
- Use this link.
- Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
🔥 Kindle Fire
- Use this link.
- Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
- Click here for more information
If you have any other questions, please let me know🍫🍫
