Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

got a new phone and lost my progress, any help?

marykakarouga
marykakarouga Posts: 4

Level 1

got a new phone today and I can't get my progreess back. Can you help??

Best Answer

  • kiara_wael
    kiara_wael Posts: 155,413
    Answer ✓

    Hi And Welcome to the King Community

    Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.

    If not works Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

Answers

  • kiara_wael
    kiara_wael Posts: 155,413
    Answer ✓

    Hi And Welcome to the King Community

    Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.

    If not works Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

Hey! Would you like to give us your opinion?