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My uncle purchased iphone and he is trying to login his candy crush account which is linked to Facebook he has completed more than 9800 level. Someone please help me
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I am not sure if this only happens in a particular region. On my Android device, I logout from my CCS app and re-login without any problem (with my Facebook app already login). CCS app aside, are you able to login to your Facebook app?
While I have no problem with CCS app on my Android device, I do have trouble logging-in to the CCS app from Microsoft Store on a desktop PC.
I have the same problem and my phone is Android and I deleted the game and reinstalled it I deleted Facebook and tried through the browser and the same problem I tried through the browser and the same problem I tried from another phone and the same problem appears asking that there is an error during login but the application appears on Facebook that it is active but in the game itself it does not connect and restore levels Thank you
So, it doesn't work. Why don't you post some screenshots to show the problems that you are facing.
Yesss I didd
Did you try out the Android phone method? You need to login to the Facebook app before continue to login the candy crush app.
Heyyy can you please help mee
I'm still looking for assistance and thank you for replying. It would be great if you could assist me
Thank you for the shout out, Carol🤗
Hello @Vaishnavi11🤗 A Warm Welcome to the King Community!
Did you figure it out or are you waiting for the assistance? If you are still looking for help, I will need few details please!
Please reply back and let me know🍫🍫
I have no experience in iPhone. Not sure if it works the same way as Android phone. In Android, you need to install Facebook (not Facebook Lite) and login to the app. Then start the Candy Crush Saga app and look for the option to "Continue with Facebook".
OK thanks @Alienscar
Hi @PummyRaj 🤗 it's been a while now since I played Candy Crush Saga on Facebook and I think it has changed a bit now. Do you know the answer to Vaishnavi11's question or where he/she will get more info? I've tried looking but can't find anything helpful.
Hi @Carol-38 sorry I don't know anything about Facebook
It's been a long time since I've had to do this @Vaishnavi11 so not sure I can tell you properly. @Alienscar would you be able to tell Vaishnavi11 how to do it then I will know as well if anyone else asks, sorry but I'm just not sure if what I want to put would be right.
Hi @Vaishnavi11 first of all please delete all the personal information you have entered in the first post. Click on the 3 dots in a circle on the top right of your post and click on edit. Then remove all of your uncles details then save the post.
Can someone please help
How do I get his account back for him
He has been playing for 10 years now
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