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How do I not lose my progress??

AzzaC

This is not right

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AzzaC

https://community.king.com/en/candy-crush-saga/discussion/comment/3165106#Comment_3165106

Thank you

QueenB

https://community.king.com/en/candy-crush-saga/discussion/470148/how-do-i-not-lose-my-progress

Hi AzzaC,

I'm sorry to see the game got stuck on loading right after you had completed it but I'm afraid you will have to force close the game app in these cases 😣

You will unfortunately have to replay the level and we know this is very frustrating! Please make sure the game app is always up to date as we are contently sending updates to improve the game so you should have this issue the next time you play the level.

Again, we're truly sorry for the inconvenience and appreciate you joining our community to report this 🙏

AzzaC

https://community.king.com/en/candy-crush-saga/discussion/comment/3165075#Comment_3165075

Thank you

I don’t know my game id

AzzaC

Thank you

I don’t know my game id

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.