CC malfunctioning on PC. Can't buy boosters, gold bars etc. anymore.

[Deleted User]

Yesterday evening. playing CC on my Windows desktop, I tried to buy 10 gold bars for Extra Moves, like I always do. With PayPal via the Microsoft Store. But it didn't work. Microsoft told me my payment could not be processed and that they would gladly help me with it. But so far, nothing. In the meantime I've found out that nothing's wrong with the Microsoft Store, I could rent a movie without any payingproblem. It's not PayPal either, everything was fine there. And, last but not least, it wasn't an update problem. So… this has to be a King issue. Please help, because in this way I can't play CC anymore (I'm not getting adverts).

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/comment/3172845#Comment_3172845

Thank you @PummyRaj for replying so quickly! 👍️But surprisingly this morning (13-10-2024 9:44) I could make a purchase again via the Microsoft Store. Whatever it was, that technical glitch, it has been resolved again. Happy to play CC again as usual.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/471760/cc-malfunctioning-on-pc-cant-buy-boosters-gold-bars-etc-anymore

Hello @Storm15🤗 A Warm Welcome back to the King Community!

I am sorry to hear about the issue in your game!

I would suggest you to send a complaint to the King Player Support team - directly from your game on Windows 10/11 App.

Do you need assistance to send your complaint?

With regards to Advertisements —> Advertisements are available only on mobile devices, but not on Windows 10/11 App.