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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Where are the bars I purchased? You are not allowed to charge me and not deliver what I paid for
Thank you for replying back @yc64 🤗
Since it has been 3+ days from the date of purchase and did not receive the items you purchased, asking for a full refund would be your best choice.
Please note that you must follow below steps directly from the payment provider in order to receive a refund!
These are the steps to follow on Android devices⬇️
Hope the issue will be resolved soon and you will receive your amount back🍫🍫
I paid for the gold bars last Friday and have still not received them. I am using an android (Samsung) mobile phone and tablet
Hello @yc64 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Purchase in your game!
It has been couple hours since you have posted this complaint! Did you receive your items now or are you still waiting? If you still did not receive your purchased items, can you please tell me which device you are using?
Thank you 🍫🍫
I have done exactly that several times over the weekend. So far I've received standard replies referring to lost boosters. When is somebody going to actually resolve the missing gold bar delivery that I purchased?
Hello @yc64 Welcome to King Community. Sorry to hear about it. Please get in touch with support team about any purchase related issues. Thanks
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I keep getting this screen on my iPad. Why?
I love this game 🎯 🎮 so much
In the last two days the ads have stopped working. If you get a chance to view ads for extra moves the first ad works but when you select to watch the second ad it goes to run it but then the screen goes black and it then returns you to the game. This makes it very difficult and frustrating.
II have been playing this level since 3 days now and I have not been able to pass so I need assistance
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…