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I was willing to buy more gold just to keep playing so I don’t lose my 56 win streak and my extreme colour bomb and I could not purchase gold for 1.99 just so I can complete the level and now I lost it all because of the stupid update
Hi Angie12AB 😊
I’m really sorry to hear that you lost your win streak and power-up due to the connection issue, it must have been so frustrating, especially after getting that far! 😔
Unfortunately, when it comes to glitches like this, win streaks and rewards usually aren’t restored automatically once the issue is fixed. I know that’s not the answer you were hoping for. However, I’d still encourage you to reach out to Player Support directly from your game to explain what happened. They might be able to look into it for you and assist further.
To contact support:
I hope this helps 🙂
Thank you for explaining, Angie🙏
I wish if they could restore that!! But, I know that it is not possible to restore the win-streak manually!
I do not know about the Super Color bomb! You might have noticed that, this is a very new feature and we didn't have any glitches till now! I will ask our Community In-charge and let you know if it will be possible or not!
I’m referring to the one where we could not buy gold I had two moves to clear my level so I was going to spend 1.99 and get 10 gold so I do not loose my 56 win streak or my extream color bomb and it refused to let me purchase it kept saying no connection and I know I had connection because I made a purchase the day before so I had to quit the game and loose my win streak and power up
Hello @angie12AB🤗 A Warm Welcome to the King Community!
Looks like you are playing Candy Crush Saga!
There are couple of glitches going on in the game right now! Can you please clarify which glitch you are talking about?
Please reply by typing below🍫🍫
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I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
