I just bought the deal for 9.99 suppose to get 12hr of free play and 12 hours of boosters and 1 day

hoopi

of color bomb. My bank account was charged but I did not receive any of this.

Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/472617/i-just-bought-the-deal-for-9-99-suppose-to-get-12hr-of-free-play-and-12-hours-of-boosters-and-1-day

Hello @hoopi 🤗 A Warm Welcome to the King Community!

I am very sorry to hear about the issue in your game!

Did you try logging out of the game — closing the App and restarting your device? Did the purchased items still not show up?

Can you please tell me which device you are using to play the game and for your purchase?

To reply back, please type below🍫🍫

hoopi

You paid $9.99 USD to Meta Platforms, Inc.

Transaction ID 38M40975RD484520R Transaction date October 19, 2024 Merchant Meta Platforms, Inc. paypal-charges@support.facebook.com

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/472617/i-just-bought-the-deal-for-9-99-suppose-to-get-12hr-of-free-play-and-12-hours-of-boosters-and-1-day

Hello again @hoopi🙋‍♀️

Were you playing the game on Facebook browser (Edge, Chrome, etc.,)?

KingSlayer23

*Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules