Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: A Fix is on the way)!

Cathy_Kane_2

I really liked being able to earn gold bars, but that features seems to be gone now.

QueenB

Hi everyone!

We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.

We are also aware that some of you also have lost the Race and this is also being looked at.

Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡

QueenB

Hi everybody,

We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.

The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.

This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.

(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).

Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!

osmarlisgomez

PPorque de repente ya no le aparece mas las carreras para aptener mas monedas si habia ganado varias y de repente me sali del juego mientras se recargaba las vidas al entrar ya no estaba las carreras

PummyRaj

Hello @osmarlisgomez🤗 Welcome to the King Community!

I would like to help out. But, we use English language only for everybody to understand and join the discussion. Can you please ask your question again in English, so that we can assist you?

You can simply type below to ask your question in English.

Thank you for understanding & hope to see you again🍫🍫

osmarlisgomez

Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.

osmarlisgomez

Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.

osmarlisgomez

https://community.king.com/en/candy-crush-saga/discussion/451515/porque-no-me-aparece-mas-las-carreras-si-habia-ganado-varias-seguidas-y-de-repente-ya-no-me-aparece

Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.

osmarlisgomez

Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3068004#Comment_3068004

Thank you for replying back and posting your question in English @osmarlisgomez🤗

I am sorry to hear that you are not receiving the Gold Bars after winning Episode Race. For any and all missing rewards, you will have to contact King Player Support team.

Which device are you using to play the game?

sofia966

Holaa, como lo solucionaste?me pasa lo mismo no me aparece la carrera para ganar lingotes

Retes

nothing indicating a race or what place you are in I finished one this morning with no reward

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/473224/no-race-indication

Hello @Retes🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga? If so, which level are you at?

Can you please post a screenshot of your game map?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫