Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
OMG… i have to check mine… hope not gone
I hope so. I cleaned the browser and cookies, thought this will help which did not, and now all my boosters which I bought and pay for are gone.
i hope they answer tyou soon …im not getting one lol
Hier mein screenshot
Ich habe das gleiche Problem, ich spiele Level 8287. Ich spiele über den PC bei Facebook. Ich spiele schon seit einiger Zeit ohne die Rennen. Browserdaten und Cookies gelöscht, nichts passiert.
I am having the same issue. My episode race disappeared yesterday and I has won a race and it did not give me my gold bars. It just went to the first level of the next episode. I am currently on 9742 today and still no episode race showing. The level i was not credited for was 9740. My version is current and I play on my laptop.
level 16834.. and i use my computer
i am on level 16834… and i use my computer not cell phone…
Mine disappeared yesterday too. I have just completed what looks like an episode and crossed the bridge but nothing. Level 13206
Hello @Elizabeth_Booze🤗 A Warm Welcome back to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which level you are at right now? Also, can you show me a screenshot of your game map?
Which device are you using and which version of the App do you have right now?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
on 10/24/2024 the episode race disappeared and none in sight… i reloaded everything and tries cookies cache etc… DID YOU GUYS TAKE IT AWAY?
screen shot
3789 i can't seem to get a screen shoot
Hello @Retes🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which level are you at?
Can you please post a screenshot of your game map? To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
nothing indicating a race or what place you are in I finished one this morning with no reward
Holaa, como lo solucionaste?me pasa lo mismo no me aparece la carrera para ganar lingotes
Thank you for replying back and posting your question in English @osmarlisgomez🤗
I am sorry to hear that you are not receiving the Gold Bars after winning Episode Race. For any and all missing rewards, you will have to contact King Player Support team.
Which device are you using to play the game?
Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.
New here? Sign in or create an account to join the fun.
Ur welcome
Hello there and Welcome to Sweet King Community! 👋😄
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars. 🙌😄
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms. 😉
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms. 😉
** If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week. **
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused! 🙏🤗
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
I don't appear to have an episode race anymore
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for more Info
This literally removes any incentive; I had a 10 level winning streak. I have completed 4 more levels, with no rewards. WTF?
لما لا توجد مساعده عن طريق الاعلانات
Hi,episode race missing from level 13926
Why did this disappear? Where's the fun is there is no competition?
Hi @Khrisnn Welcome to the Community 🤗 Are you talking about the Episode/Champions Race? If so this has been a problem for many and was reported to King. I believe some have the race back, so 🤞you should hopefully get it back soon. Now you are in the Community read and join in other posts, you will see what others are saying and you may pick up a few tips. If you have any more questions or need help with your game please ask and someone will try and help 😉
Problem solved. Thank you
Yep my episode race was gone too.. got it back too, BUT NOT THE 188 DAY EPISODE RACE streak I had going on.. won my episode today and I'm back to 1
I am sure there are many players like you losing the Episode Race win streak through no fault of their own. If I am not mistaken, you must have stopped playing in the midst of an episode thinking that there was no Episode Race. But in actual fact, the race was on in the background and you might have lost the race without knowing it.
Anyone else feel like it is a waste of time playing with no episode race rewards!
Thank you for the feedback , We are still waiting . and for more information please check this page
what about the gold bars we missed out on. I’m hoping they will be compensated for
This happened to me too today. I’ve checked my WiFi connection to confirm that it is working. I also restarted my app and phone. Nothing seems to be working. Will I be given my reward of gold bars later? Should I reinstall the app?
Since this morning the Valentine's promotion has appeared but the Episode Race has DISAPPEARED!!
Are you playing on Windows? The latest update broke the episode race for some players. I would suggest you don't play any new episode until you see the flag back in your game. We all need the gold bars from the race to pay to pass those levels that leave us short of moves.
Kgxgu
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
