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I have a problem

_Ahmed_karam
_Ahmed_karam Posts: 1

Level 1

Hello

I have a problem with game from along time after I'm lose any level, I can't see any ads to help me to solve the level , I mean the ads never appear to me

Answers

  • kiara_wael
    kiara_wael Posts: 157,159

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • christinewupp
    christinewupp Posts: 9,857

    This is normal @_Ahmed_karam . A lot of players never see ads in their games. King give these out to some test groups but not to others. Also note that anyone who spends real money on Candy Crush will never see ads in their games. If you don't spend money maybe one day ads will appear but there is nothing we can do request them or bring them to our games.

  • banuuuuu
    banuuuuu Posts: 4

    Level 1

    benim problemim haftalık ödül veriyordu artık vermiyor ama arkadaslarımda var sebebi ne olabilir

Hey! Would you like to give us your opinion?