Not able to buy from shop

Anper

I try to buy in shop but I always receiving that there was a problem.I have my card connected on the Google play.What is the problem

Anper

I want to note also that I am playing on the computer

Amoonmoon

https://community.king.com/en/candy-crush-saga/discussion/474786/not-able-to-buy-from-shop

Welcome to the King's Community 🤗

Sorry to hear that.

You may face such problem due to game not connecting
You can do some troubleshooting solutions
Please make sure the game is latest updated
Log out/Restart phone/Log in
Please check the page for more information

I hope it is useful

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

https://community.king.com/en/blog/kb/articles/2327-what-can-i-do-when-i-lose-connection-in-the-game

Anper

As I wrote I am playing on computer not phone.If I want to play on the phone I need to start from the beginning I can not play from where I am when I play on the computer on my Facebook.Is it possible to buy from shop if I am playing on computer,I need that answer.