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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi I've upgraded the season pass for 4.49 but it's not unlocked anything
Hi everyone!
Thanks for letting us know about the issue with the Season Pass. I’m so sorry to hear the fix hasn’t worked as expected, that’s definitely not the experience we want for our players 😔
To help resolve this, please reach out to our Player Support team directly from the game app so they can look into your purchase and assist with a refund or compensation.
Here's how:
This way, our support team can identify your account and provide assistance faster.
Hoping you’ll be back to enjoying all the sweet rewards soon 🍭✨
Hello, Candy players! 🍬
The Season Pass is back in the game. If you're not seeing it, it might be because you're on an older version of the game. Simply update your app to join the fun and claim your rewards. 🎉 Any unclaimed rewards from the last Season will be waiting for you. Happy playing!
Hi and Welcome to the King Community
Thank you for report it , In the meantime For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Hi and welcome to the King Community
Sorry to hear that .For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
I paid for the upgrade and didn't receive it.
New here? Sign in or create an account to join the fun.
My apologies for not providing the right steps 😔
Instead, select My Purchases > I did not receive a purchase on my Android/Apple device
Then scroll all the way down to the page and select Contact Us.
You will get an automated response so please reply back to the email and you will get support 🙂
I have purchased two season pass packages and none of the rewards were given. Am I doing something wrong
Mine disappeared completely
How do I change teams in candy crush saga
I cannot get pass level 12,613. This is another level that is going to require MANY bars, if you're willing to use them. Maybe there's a "trick", to get pass this level? If so, please pass along any helpful info!
no matter how many times I have tried the level I am stuck on. I cannot finish the level as the last goal item does not come down until I have one move left. Am I doing something wrong? The last attempt it had not come down until I had finished my last move. How is this possible to pass this level?
“Why is it that every time I won a streak, I no longer receive gold? Is it a bug??
لا استطيع عبور المستوي 18230منذ أكثر من يومين بدأت أفقد الأمل اريد المساعدة احتاج ٣ مصاصات كي افوز ب عشرة سباءك دهب اعبر من خلالها المستوي ساعدوني
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
