Upgraded the Season Pass but it's not given me any access - (Edited by CM: Fixed - Update game)!

Zopheonix8

I'm unable to see the season pass on my phone. I still have 8 lives, but the other rewards and the season pass tab are not appearing. I tried resetting the app, but that didn't help. Does anyone know how to fix this? Thanks!

Johnmd

I can't see season pass

Zopheonix8

Nov 21, 2024

I'm unable to see the season pass on my phone. I still have 8 lives, but the other rewards and the season pass tab are not appearing. I tried resetting the app, but that didn't help. Does anyone know how to fix this? Thanks!

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I have the same problem and I've updated my game

Fozxy

I buy The gold ticket for 179 $

So. I don't have gold ticket. Please contact me.

teenybee

christinewupp

Nov 21, 2024

Hello @QueenB Please could we please clarify what anyone who purchased the gold pass should do. Should they wait for the Season Pass to return, will Player Support give them all the missing rewards if they contact them, or should they ask for a refund from their payment agents?

I hope you can reply to this soon, @QueenB. I can’t continue with this week’s episodes without the unlimited lives and party boosters I paid for. Thank you.

gigiterez

Same problème hère.

Carolzuniga

not getting season pass. Please update.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. This issues is being investigation for more info here

Upgraded the Season Sass but it's not given me any access - (Edited by CM: Under investigation)!

shelleymac77

Nov 20, 2024

Hi I've upgraded the season pass for 4.49 but it's not unlocked anything

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christinewupp

deleted

Mick18

I contacted player support as I too lost the season pass although I was playing the standard game not the upgraded version. I have now been credited with 25 gold bars so thank you player support for your help.

QueenB

Hi everyone,

We want to update you about the Gold Pass feature. Unfortunately, we had to turn it off temporarily because it wasn’t working as expected. But don’t worry, our team is working hard to fix the issue!

Once the feature is back, you’ll be able to collect the rewards you missed. No need to contact Player Support; everything will be taken care of automatically.

Thank you for your patience while we sprinkle some magic and get everything sorted. Keep an eye on your game, and we’ll make sure every player who purchased the pass gets compensated for the trouble.