What is the problem with the ads

diane0211

I am finding that the ads are not giving their rewards, extra moves, boosters, sweet cinema etc. Does anyone else have this problem and what to do about it. Thanks

kiara_wael

Hi and Welcome to the King Community

Thank you for report it . In the meantime please try force closing the Apps and Log in again , also please check this page  Here

cwgames99

I am having a problem with the ads starting, then my screen goes black and I must close the app and restart it. Because of this issue when I’m playing a new episode, I use gold bars for extra moves instead of taking a chance on playing an ad and losing my win streak.

Please look into this issue.

paulcampbell12

https://community.king.com/en/candy-crush-saga/discussion/477617/what-is-the-problem-with-the-ads

I no longer get Sweet Cinema either, and that was the only way I was able to make any progress. I don't know how to resolve it. I lost it a couple months ago and have made very little progress ever since.