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I was going to claim my rewards for daily win number 6. When i returned 1 hour later, my rewards were gone. How can i get them back?
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If you saw the claim screen then you are too late and cannot hold the win any more. The countdown starts at that point whether you click on "claim" or not! I tried this in the past and found like you that once the screen goes black, i.e. our device goes into sleep mode or we switch over to another app, when we get back the game reloads and the screen with the claim button has disappeared. Therefore whenever I know I am due to win the daily win I make sure I will have time to use up the boosters straight away. It's easy to time as we have to play and pass one new level for the prize, so be careful about this next time.
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Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
