Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I'm on level 5000+. I am unable to watch ads. I can watch one and it takes me straight back to the g
PjBrowning
Posts: 1
Level 1
in Support
I'm on level 5000+. When I try to watch ads it takes me straight back to the game and says level failed. Only had this problem recently.
I've uninstall it and reinstalled it but still the same issue
1
Answers
-
Hey there, @PjBrowning ! Seeing as you already reinstalled the game and it didn't fix the issue, in your case I suggest opening a ticket with our support team so that the issue can be properly investigated.
You can check how to do so here:
Support Post - How to reach out to Player Support via the Game App!
How to contact Player Support from the game to report an issue! — King Community
Thanks and have a great day!
3
