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Hi the last few days I haven’t been able to play candy crush. The screen goes dark and I can’t play
Whitehurst53
Posts: 1
Newbie
in Support
hi I haven’t been able to play Candy crush the screen goes dark, and it doesn’t respond to anything that I do
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Answers
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Hi and Welcome to the King Community
Is your issues like this ?
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Hello @Whitehurst53🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Are you seeing a "Grey" screen where you can see the game features, level pins, etc., but, cannot click on anything?
If so, can you please provide below details for me⬇️
- Device you are using to play the game;
- Version of the App you have right now;
- A screenshot of the game map;
- Your Game ID number. If you need help finding it, please check 👉️This Link👈️
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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