lost progress

CarolB77

how do oi get my progress in the game as i was on level 4070 as something happrn to my fb account again

kiara_wael

Hi And Welcome to the King Community

Try with disconnecting and reconnecting your Facebook account and play any level

If the Levels still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.

CarolB77

I ma not about to start from the beginning no way it took me along time to get to where i was at

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/482869/lost-progress

https://community.king.com/en/candy-crush-saga/discussion/comment/3240172#Comment_3240172

Hello @CarolB77🤗 A Warm Welcome to the King Community!

I am sorry to hear that you lost the level progress in your game!

Which device are you using to play the game?

Can you please explain what happened to your Facebook account?

Are you logged into the game with your Facebook account? If not, are you seeing an error message when you try to log into the game?

Please let me know these details for me to able to assist you further❄️☃️