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Welcome to the Candy Crush Saga Community
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Level 1
Leáll a játék. Pálya teljesítés után lila színnel borítja a pályát és nem reagál semmire. Mi lehet a baj? Hogy mehetek tovább?
Hi and Welcome to the King Community
Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you
Thanks for understanding and have a wonderful day
Hello everybody,
When I did the race, after the screen became purple and the game frozed. I can not go to next screen. What is the solution?
The only thing you can do at this point is close the game and then reopen the game. It does depend on which device you play on. On Apple devices I swipe the app off the screen to close it.
Hello @KissTamasné🤗 A Warm Welcome to the King Community!
I am sorry to know that you are experiencing the "Grey screen" issue in your game!
Are you using an Android device?
King team is aware about this glitch and are working on a fix. In the meantime, they have a workaround for this glitch, and they would need your game ID number. Please check 👉THIS Link 👈 to find your ID.
Thank you and talk to you soon❄️🧣🏔️