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Hi
I can no longer play candy crush. When I click on the game, it appears but is greyed out. I have uninstalled and reinstalled the game, cleared cache but nothing has worked - my phone has memory - so I dont know what else I can do - any ideas?
Hi all - .many thanks for suggestions. I'm not sure what changed, but I'm back playing today
Hello @celad🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game! Some players are experiencing this glitch for some unknown reason, which is being investigated by the King team! They are working on a fix which is taking longer!
I am also sorry to know that you have reinstalled your game to get rid of this glitch! As you see, reinstalling the App won't fix this glitch (if you have posted here before reinstalling the game, I would have definitely suggested you not to do so🙃).
Can you provide these ⬇️details for me to report the issue to our Game Experts?
Please reply back by typing below❄️🧣🏔️
Hi player try contacting the help center they will definitely get help
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why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
