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Cannot connect Facebook account to Candy Crush Saga on iPhone
I am switching from an Android to an iPhone and am trying to connect my Facebook account to Candy Crush Saga. Here's what happens:
- On the splash screen, I tap "Retrieve My Progress".
- I tap "Continue with Facebook".
- A prompt appears saying "Candy Crush Saga Wants to Use 'facebook.com' to Sign in". I tap "Continue".
- Another prompt appears saying "Open in 'Facebook'?" I tap "Open".
- I receive the following message from Facebook: "You previously logged in to Candy Crush Saga with Facebook. Would you like to continue?" I tap "Continue as (my name)".
- I receive another message from Facebook saying "Log into your Facebook account to connect to Candy Crush Saga", with a blue button saying "Log in with the Facebook app". When I tap this button, I am sent back to step 4.
Has anyone else had this problem? And can anyone please help?
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Answers
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Just tried logging out from my Android and logging in with my iPhone, but it didn't work. It's still doing the same thing. Also, I tried logging out and back in with my Android and had no issues. It's just my iPhone that's giving me trouble.
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Hello @SAMac328🤗 A Warm Welcome to the King Community!
I am not sure about the steps as it has been a while I saved my games to both King and Facebook!
But, I am wondering may be it is the issue with "permissions"! Can you please try below steps and see if it works or not….
Remove an App or game that you have added to Facebook⬇️
- Tap in the top right of your Facebook page.
- Scroll down and tap Settings & Privacy, then tap Settings.
- Scroll down to the Permissions section and tap Apps and websites.
- Tap the app or game that you want to remove.
- Below the name of the app or game, tap Remove.
(2) Log out of Facebook from all of the browsers on Device, Safari, Chrome, etc.,
(3) Log out of the Facebook app if installed;
(4) Restart the game and connect with Facebook - this time you should be prompted to enter your Facebook credentials.
Please let me know how it goes and/or if you need further assistance to fix the issue🍫🍬
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Tried this and it still doesn't work.
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