Rewards in the chocolate box disappearing

Miriam1984

I filled one or two or three of the compartments of the box, then playing a round. When I go back, all compartments are empty again and I need to restart the whole box.
Is this a new problem?

Thanks for help.

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/484759/rewards-in-the-chocolate-box-disappearing

Hey there! I'm sorry to hear this happened. It seems you could be experiencing a technical issue with your Chocolate Box. The best course of action here would be to reach out to our player support team, as they have the tools to investigate this kind of situation. Please check below on how to do so:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

The team is available 24/7. Thanks in advance and have a great day!