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I filled one or two or three of the compartments of the box, then playing a round. When I go back, all compartments are empty again and I need to restart the whole box. Is this a new problem?
Thanks for help.
Hey there! I'm sorry to hear this happened. It seems you could be experiencing a technical issue with your Chocolate Box. The best course of action here would be to reach out to our player support team, as they have the tools to investigate this kind of situation. Please check below on how to do so:
The team is available 24/7. Thanks in advance and have a great day!
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Everytime I get the pink candy that roles they won't give it to me
Thinking about quitting the game as I am more then a week on level 18031 which is impossible to take. Anybody tips before i quit?
Genuinely!! Why are some levels impossible to pass!!??? I’m on level 15500 the last game of that section. I’ve used my 5 lives, the 20 saved lives for “3 days” yes “3 days” and I’m still nowhere near moving past the level… It just will not let me pass!!!!! Genuinely I must have attempted this one game 100 times!!…
when I’m watching ads for extra moves or to get things to win a board the ads are freezing and blacking out and I lose the board. My app is updated.
The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
