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Every time i'm completing a candy royale, it happens this to me.
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Thanks for reporting this and we're truly sorry for the inconvenience!
Please try the following out to make sure the game is working properly:
Restart the game – Close and reopen the app.Play a level – This sometimes triggers missing rewards.Check your internet connection – A weak connection can cause rewards to disappear.Update your game – Make sure you're playing the latest version.
If you've tried these steps and still haven’t received your rewards, I recommend reaching out to Player Support:
Hope this helps!
This is not ok, somebody must pay for this trouble. I m spending time, nerves, and even real money to complete these tasks. I need my rewards back, this is a real robbery!
Hi and Welcome to the King Community
Thank you for the feedback this issues has been reported. In the meantime If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.