Candy crush game won't let me claim my prize. It says I was second but no prize show up to claim.

mathias43

I have rebooted many times and when i go back into candy crush it brings me back to the same page to claim my prize. I can't click on anything to get out of it. I can't even start a new game. What is going on.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Which events are you play ?In the meantime  If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.